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The Language of rawness

I wrote sometime back about my initial thoughts on selling design. I’ve been really working on what I think this is really all about. Let me sketch out a typical scenario. An engineer has a terrific...

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Designing “sexy” organizations

We had some really good conversations today at EGOS. I was very surprised that when in  the program they said we’d have open spaces today, that it was actually what is really open spaces, AKA an...

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UX & CX State of the moment June 2013

As I’ve been interviewing with difference companies (hope I’ll be able to announce something solid in the next weeks) I’ve been considering again my own way of working, what I think is important in my...

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UX + other

More interview inspired material for today, building on how UX connects to so many other methods of inquiry that are important and complementary. I had a really great time interviewing with Christine...

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Keep users fresh, keep interaction costs low

As my friends and readers will know I’m job hunting for my next adventure. Recently I said this on twitter: I sincerely wish all companies would use something simple like jobvite. Most other...

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Be Intimately Familiar with How Research Results Will Be Used

Just a short post today about what Usability guru Jakob Neilsen calls meta-usability, or the usability of usability reports. Says he, “Usability findings have to be usable themselves: we need...

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